What is the primary mission of NPHI?

The National Partnership for Hospice Innovation (NPHI) is a convener of like-minded patient, family and community focused programs driven by passion and integrity to help people live fully through end-of-life. Our mission is to influence the future of hospice, palliative and advanced illness care through innovation and collaboration, which is achieved through our not-for-profit, mission-driven providers across the United States, delivering patient, family and community-focused care.


How are NPHI members different from other hospice providers?

NPHI members are not-for-profit hospice providers and organizations with common goals to enhance the policies and delivery of hospice care. We are distinguished by our commitment to people and mission, not profit. NPHI members adhere to the highest standards of excellence in hospice care.

Our innovations are driven by patient and family need, not financial demands. NPHI members are focused on the patient, family and community to deliver innovative end-of-life care. We seek innovation which focuses on the value at the bedside, not on corporate profits.

How do you define “innovation”?

Just like all aspects of health care, advanced illness, hospice and palliative care are evolving with technology, policy and the needs of our communities. NPHI members consistently strive to enhance the care they deliver to patients with technology and specific approaches tailored to each individual. Importantly, innovation by our members is driven by patient and family needs at the bedside, not by profit or other influences.

When should one consider hospice?

The earlier you call, the more we can help. You can be in hospice for up to six months –  or longer, if needed, based on CMS guidelines. Hospice should be considered during disease treatment since services can be offered and give value throughout.

What does NPHI define as quality hospice care?

Hospice care is the model for quality, compassionate care for people facing life-limiting illnesses or injury. The care that the hospice interdisciplinary teams provide extends beyond the patient to the family to ensure the very best end-of-life experience possible. Each patient’s team provides comprehensive care coordination including symptom and medication management, personal care, counseling and care planning, spiritual care, patient and family support, and grief counseling.
Quality hospice care:

  • provides relief from pain and other distressing symptoms;
  • affirms life and regards dying as a normal process;
  • intends neither to hasten nor postpone death;
  • integrates the psychological and spiritual aspects of patient care;
  • offers a support system to help patients live as actively as possible until death;
  • offers a support system to help the family cope during the patient’s illness and in their own bereavement;
  • uses a team approach to address the needs of patients and their families; and
  • will enhance quality of life, and may also positively influence the course of illness for a period of time.

Beyond that, NPHI members are integrated deep into their communities, providing services over and above what’s required by regulation.

How does NPHI define palliative care?

Palliative care is an approach that improves the quality of life of patients and their families facing life-threatening illness through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.

How does NPHI define advanced illness?

Advanced illness occurs when one or more conditions become serious enough that general health and functioning decline, and treatments begin to lose their impact. This is a process that continues to the end-of-life.

What are some examples of services beyond hospice care offered by NPHI members?

  • Palliative Care
  • Counseling Services
  • Transition Programs
  • Pediatric Programs
  • Perinatal Programs
  • Family Member Engagement
  • Spiritual Support
  • Music Therapy
  • Art Therapy
  • Pet Therapy
  • Veteran Programs
  • Speech Therapy
  • Bereavement, Counseling and Support
  • Community Grief Services
  • Psychosocial Services
  • Advanced Illness Management


What are the priorities of NPHI?

NPHI focuses its engagement through five priority initiative areas:

  1. Organizational Excellence
  2. Policy & Regulation
  3. Strategic Engagement
  4. Data and Quality
  5. Operations

What kind of data and quality initiatives do NPHI and members support?

NPHI is committed to internally aggregating, benchmarking and reporting data from hospices beyond the Medicare requirements. By doing so we aim to facilitate comparisons across hospices, identify operational best practices, establish publicly recognized standards for high-quality hospice care, and to positively influence hospice trends to ensure accountability, transparency and more person-centered care. Highlights of data and quality external engagement include:

  • NPHI is a NQF member and is on the National Quality Partners Advanced Illness Care Action Team.
  • NPHI is a member of NQF’s Measure Application Partnership’s (MAP) Post-Acute Care/Long Term Care Committee for the next 3 years.

Does NPHI engage in leading policy initiatives?

NPHI and our members stay active in advancing policy initiatives and positions which benefit patient, family and community-focused not-for-profit hospice, palliative, and advanced illness care. We engage at the Federal level via the U.S. Congress, Executive branch and regulatory bodies. We also work individually with members to help navigate local and state policy initiatives. NPHI advocates on behalf of members, but we are not lobbyists. We believe it is important to engage with policy makers to advance the needs of our programs in hospice, palliative, and advanced illness care models.


How does one become a NPHI member?

Traditionally, NPHI members have been referred by current members – a testament to the mission of NPHI. Please contact Beth Kurta at ekurta@hospiceinnovations.org for information regarding membership and member dues.

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